Refund policy

At Toscana shop , we want you to be fully satisfied with your purchase.

• Returns or exchanges are accepted within [14 days] of receiving your order.

• Items must be unused, in their original condition, and with all original packaging.

• Accessories such as jewelry may not be eligible for return due to hygiene reasons unless there is a manufacturing defect.

To request a return or exchange, please contact our customer support before sending any items back.